Contractor Access Courtesy Patrol Officers Deliveries General Office Security Theft Key and Lock Policy Lost and Found
Contractor Access

Click here to download the Contractor/Vendor Request Form.

Entry and Exit from building - Prior to any construction, the contractor must make contact with the Security Supervisor and Chief Engineer for work authorization and plan approval. This approval is obtained through the Property Management Office by submitting a Contractor's Request Form. After the contractor or job site foreman reads and signs the form, the appropriate identification cards, access cards and keys will be issued to the foreman in exchange for his/her driver's license. The driver's license will be returned when the cards and/or keys are returned. All access cards and keys will be returned before leaving the property on a daily basis.

Parking - Parking for all construction personnel must be arranged prior to the commencement of work, and will be provided in designated areas only. Vehicles in unapproved areas will be subject to citation and towing without notice. Any costs assessed by the parking operator are the sole responsibility of the Contractor. Bobtails, semi tractor-trailers, etc. are authorized to park in the loading dock only for the time needed to unload or load equipment unless prior authorization is obtained from either property Management or the Security Supervisor. Vehicles left at the dock will be towed at the owner's expense.

After Hours Work - All contractors who require after hours access, must submit a Contractor/Vendor Request Form to the Property Management Office for approval.

Normal building hours are as follows:

Weekdays - 7:00 a.m. to 7:00 p.m.
Saturday - 8:00 a.m. to 1:00 p.m.
Sunday and Holidays - Closed

If Security does not have an authorized contractor/vendor request form, access will be denied. If contractors are on property prior to the building closing and intend to remain on property, a contractor/vendor request form must be filed with the Security Department. If one is not on file, the job will be closed down until verification can be obtained.

Elevator Usage - Contractors must use the freight/service elevator unless it is impractical. All materials are to be moved prior to 7:00 a.m. or after 6:00 p.m. if the use of a passenger elevator is required. In such instance, Contractor must ensure that elevator pads and flooring protection are in place prior to using the elevator for stocking or removing materials from the job site. The elevator shall be cleaned after each use. Elevator lobbies are not to be used as a staging area for materials. The General Contractor should pay particular attention to the cleanliness of the elevator tracks so that the doors open and close smoothly.

If construction is on an unoccupied floor, all passenger elevators will be marked off with caution tape. This will keep the curious off the floor and limit access to contractor personnel.

When the freight elevator is used to move materials, Contractors will be required to release the elevator immediately after unloading is completed. The elevator will not be placed on independent operation unless authorization is granted by the Property Management Office.

Damage - Any damage to tenant spaces, occupied public areas or common facilities of the building is to be reported immediately to the Property Management Office. Contractors are expected to repair any damage caused by their personnel. If corrections are not made, property management personnel will make the necessary repairs and charge the service contractor the cost of the repairs plus a 25% management fee.

Telephone - The telephone in the Property Management Office is not to be used by the contractor.

Smoke Detectors and Fire Alarms - No work is to be done affecting any aspect of the building's fire/life safety system without specific approval from the Chief Engineer and Security Supervisor. Smoke detectors will be covered during all phases of work, which can generate dust and uncovered at the end of each workday or after-hours work. Building security must be notified prior to covering and uncovering the detectors.

Drain down of the sprinkler system will be scheduled with the building security at least 12 working hours in advance of sprinkler work and security will be notified prior to the refill of the system each day.

Use of Facilities - Contractor personnel are not to use tenant occupied areas, including vending machines and break rooms, at any time. Contractor personnel are to use the restrooms on the designated floor assigned and are not to use restrooms on the other tenant occupied floors.

Trash Removal - Removal of trash and construction debris is to be monitored by a Security Officer. The freight elevator is the only elevator to be used in trash removal. The contractor is responsible to provide their own trash receptacle. The building dumpster is not to be used unless prior approval has been granted by the Property Management Office. Once the contractor has removed their trash receptacle, they are to police all loose debris insuring no additional waste is left in the dock area. If the area is left in an unclean condition, Property Management Personnel will clean the area and charge the contractor. Contractor shall dispose of all construction trash and sweep the site daily. At no time shall the Building dumpsters be used by the contractor for disposal of any trash or debris accumulated during construction. Contractor is responsible for obtaining permit from the City of Austin for construction bin placement. The Building assumes no liability for the contractor's bins. Contractor shall monitor and resolve any problems that may occur with bin usage. Bins shall be emptied as needed and never allowed to overflow. Trash shall be placed in the bin and the Building will back-charge the contractor for any additional clean up that is required due to contractor's failure to comply.

Keys and Access Cards - As previously mentioned in Item #1, keys and access cards are controlled and distributed by the Security Department. Keys and access cards are not to be taken off property for any reason. If any keys or access cards are lost, the Service Contractor will be subject to a replacement fee. This may also include a re-key of the affected areas or possibly the entire building.

Cleanliness - Contractors are to make every effort to minimize the amount of dirt, dust and debris generated in and around their work areas. Walk-off mats, plastic taping and masonite will be used to avoid unnecessary debris buildup. If cleanup does not meet with Property Management satisfaction, building personnel will clean the area and charge the Service Contractor. Upon completion of work in the affected areas, the Chief Engineer reserves the right to instruct the Service Contractor to replace any and all air filters with building specification filters. Depending on the scope of work, the Chief Engineer may also require a filter media coverage of the affected air handlers. Dusty work such as major demo will be required to be performed after normal business hours.

Safety Standards - Contractors will maintain all applicable OSHA requirements, federal, state, and local rules and regulations, as well as building rules and regulations concerning hot work and lock out tag out.

Deliveries - No contractor deliveries will be accepted at any time by building personnel. The Service Contractor is responsible to make the appropriate arrangements for the handling of these materials, i.e., building permit. Contractor deliveries are to be made between 6:00 p.m. and 7:00 p.m.

Loading dock access is controlled by the Security Department. Scheduling conflicts in loading dock usage will be resolved by the Security Department. Tenant deliveries will be given priority over construction deliveries.

No materials are to be transported across or through the lobbies, public access points, or common areas unless prior approval is obtained from the Security Supervisor. No materials are to be transported through or across carpeted areas without adequate protective covering on the floor and the wall corners.

Usage and Storage - Electrical, telephone, janitor and other closets are not to be used for contractor storage or office use without prior approval by the Management Office. No contractor materials are to be stored in any public and/or occupied areas of the building at any time. Use of odor-causing or toxic chemicals is prohibited during normal hours and will be deferred to after-hours only. The use of such chemicals must be scheduled with the Chief Engineer so that scheduling of the HVAC and related systems may be programmed to accommodate the use of such chemicals.

No flammable, toxic, or hazardous materials or supplies will be allowed in the building unless specifically approved by the Property Management. Storage of such materials is to be in a manner and location designated by Property Management. All chemicals must have MSDS sheets attached or posted while on property.

Conduct - All workers will act in a professional manner while at the building to include, but not limited to, the following:

  • No abusive language.
  • No smoking, eating, lounging, or drinking in tenant and/or public areas except in areas designated by the Property Management Office.
  • No standing in lobbies except to board elevators.
  • No use of radios.
  • No alcoholic beverages.
  • No firearms allowed on property.

Insurance Requirements - Minimum insurance requirements shall be met by all General Contractors and their subs. A sample form may be obtained from the Property Management Office.

For the safety and comfort of tenants and contractors, the Building reserves the right to add other rules to these listed above.

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